Shipping and Returns
Turnaround
Orders are typically shipped within 48 hours but may take up to 5 business days to ship.
Carriers
Products are shipped using USPS or UPS.
Shipping Rates
-
Domestic orders incur a flat rate of $4.99 or ships free for orders of $30.00 or more.
-
Essirium products are currently not shipping international outside of the United States.
Back Orders
-
If an item goes on back order, we will ship the part of your order that is in stock.
-
When the item becomes available, we will ship you the rest of your order.
-
You will not be charged any additional shipping and handling for the second shipment.
Payments
-
All online orders use credit card or PayPal.
-
For check or Money Orders, please email essirium@gmail.com.
Credit Card Charges
-
Your credit card will be charged when you place your order.
-
If we are not able to fulfill your order for any reason, your credit card will be refunded the full amount of the order you placed.
Returns/Exchanges
How To Exchange or Return an Item
-
Return the item within 30 days of purchase for a refund.
-
Shipping and handling paid on an order are not refunded.
-
If item is in brand new condition, you may exchange the item for another product.